Session 1: The Leader in Each of Us
Today, organizations face a host of challenges, many of which were not visible even a few years ago. One of the key methods for responding to these new challenges is to make leadership the responsibility of everyone in the organization. This is an awareness workshop that defines what is common to leadership roles regardless of the individual’s specific assignment or position in the organization.
Session 2: Basic Principles of a Collaborative Workplace
Collaboration positively impacts productivity, quality, expectations, and overall organizational performance. This workshop shows how The Basic Principles create a climate where everyone is able to cooperate, share ideas, and work together for a common purpose.
Session 3: Defusing Emotionally Charged Situations
Emotionally charged situations can have a negative effect on both your performance and your relationships. In this workshop, participants learn to identify hot buttons, then how to develop appropriate coping strategies and cool down emotionally charged situations with others.
Session 4: Identifying Work Priorities and Setting Verifiable Goals
Work often comes from many sources, and managers must step in from time to time and help people answer two questions: What should be my high-priority responsibilities? and: How will I – and others – know how well I’m performing them? This workshop helps people prioritize their work according to key results. Participants learn an approach that helps them formulate clear goals, add objective terms so they can verify results, and limit goals to those with high payoffs.
Session 5: Guiding Conversations
In this workshop, participants learn and practice techniques that will help them speak confidently and accomplish the results they are seeking. They will learn ways to better communicate via e-mail and telephone etiquette. Discussion will cover ways to defuse rude and angry clients.
Session 6: Legal Issues
This workshop, presented by a lawyer, will discuss legal issues in the workplace. It will include discussion of professional ethics, sexual harassment, and copyright. Special attention will be given to prevention of problems that may escalate into real issues.
Session 7: Managing Money & Estate Management
A specialist in investments will discuss ways in which participants can managing credit and investments. If time permits, a how-to on writing wills and creating living wills.
Session 8: Getting My Groove Back
The last session will present ways to revitalize your work. It will help you find ways to re-invigorate yourself so that you find real pleasure in your work.
2005 Fall Attendees
Facilitator: Debra Blackburn
Shelia Benard
Cristy Coyne
Audrey Burge
Maria Diaz
Laura Yates
Amy Altermann
Dena Meshell
Irvin Yanez
Earnest Harris
Jan Schultz
Linda Deal
Terry Hlavenka
Christy Lyons
Cathy Theiss
Deetra Spann
Wade Williams
2006 Spring Attendees
Facilitator: Debra Blackburn
Sarah Berry
Irlanda Cassidy
William Chittenden
Lois Dunn
John Felder
Connie Hicks
Ruth Hutyra
Shanaz Jessa-Hirani
Tanya Johnson
Tanisha Latino
Alina Longoria
Carolin Martinez
Suzan Nasra
Danielle Ploucha
Carol Wheeler
2006 Fall Attendess
Facilitator: Debra Blackburn
Torris Badger
Twyla Coy
Linda Cundiff
Lillie Faulkner
Samantha Foster
Darin Garrett
Laverne Kasprzak
Don Kaze
Michelle Lee
Jude McCormick
Debra McGee
Anne McGittigan
Richard Miertschin
Mitzi Payne
Wendi Rivette
Claudet Rodriquez
Randy Shaw
Raymond Valle
Benita Williams